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Success Stories From Home Inspectors

For 15 of my 17+ years as a Home Inspector I have been utilizing report writing software in one form or another. I have even assisted in the development of a couple of the more popular brands, and they all seemed to lack something. That is until now.

After reviewing HomeGauge 4, I have found the answer to my software frustrations. HomeGauge 4 is easy to learn, can be manipulated to fit any reporting style, and is operated on a stable platform. The ability to use HomeGauge 4 with a handheld device is not only convenient, but it reduces my reporting writing time considerably. And my clients rave about the online report retrieval service.

When reviewing their products, it is obvious that HomeGauge listened to the inspectors in the field and adopted those suggestions into their products. In my opinion, HomeGauge is the best home inspection software suite available.

Jim Turner, CRI
President — National Association of Home Inspectors
www.turnerinspections.com

I have been using your services for about four years and I must say I am very, very pleased. When I was studying to become a Home Inspector in 2001, I was concerned about using a sensible reporting method that was quick and easy to produce and read. Once I was ready to start my business, I researched the industry for a reporting method that made sense. I found that HomeGauge had the best set-up for a professional home inspector. HomeGauge could host my website, my client could schedule me through my website, get their reports through my website, and even pay me with a credit card on my website. This was great, not to mention the reporting software, training and support I received through HomeGauge. Finally, I liked the fact that everything was paperless and I could have a turnaround time within 24 hours. In other words, if I do a home inspection for you today, you will have your report in your email the next morning. How can you beat that kind of service? I have found in my four years in business as a home inspector, the fact that I am trained in home inspecting, fully ICC code certified, and continue with my education through GAHI, is not what sells my business. The HomeGauge reports and their services sell my business. I have had several clients compliment me on my website and services offered. All of the clients that I have done inspections for have told me that they love the report and the ease of receiving it over the Internet. Now, I am looking forward to pursuing additional training in the commercial inspection field and I plan to use the new HomeGauge commercial inspection template.

Thank you HomeGauge!

Keven J. Gehring
Your Assurance Home Inspections

Thank you so much — I followed your directions and was able to load the Pocket HG software. It is even better than I expected. You guys (HomeGauge) really are great. You were really helpful as well, thank you. I really feel like I made the right choice in home inspection software. We have been in business since 1998 and have previously been using outdated software. We will now be able to serve our clients and agents much better thanks to your software. I will be in touch about the Platinum service that I have started paying for, I know I will have questions about getting the website going and I know that you all are here to support me/your clients. Thank you ;)

Stuart Stackelhouse
High Desert Home Inspection

I asked one of the home inspectors I often use for your name and contact information. I have been a Realtor for many years. I have recently had the enjoyment of seeing your HOMEGAUGE reporting system. One of the inspectors I use is Rocky Brenner of Accent Inspections, LLC of Byron, GA. The reports that are generated on HomeGauge are absolutely the easiest and most complete I have ever seen. It has been my pleasure to be served by your system. I wish all of the inspectors we deal with had this same service to offer. Thank you for your thought and application of HomeGauge Software.

Neil Johnson
Realtor, Golden Key Realty
Warner Robins, GA

You haven’t disappointed me yet, you "all" do an awesome job.

Let me qualify that statement with a little F.Y.I. I retired from IBM (over 35 years) a few years ago, I was one of the first in their PC support staff when they got into the PC business in 1981. While I was with them, I helped develop their PC Support, Internet and other systems. When I left, the support staff was over 1200 people supporting IBM Customers worldwide. I retired as a PC support Manager a few years ago. So when I say that the HomeGauge product, education, customer support and staff are awesome.... I think I’m more than qualified to make that statement.

Keep up the good work.

August (Augie) Olsen
2-4-1 Home Inspections, LLC

I'm just emailing to compliment you on your great product. I have been using HG for 6 months now, and after help editing and tweaking my report I feel I have a tremendous system. My one concern early on was that I was competing against inspectors that give a "Book" type presented report with information and tips. However, I have found that by adding links and downloads from my website to the program, clients can access a huge resource of information online.

Keep up the good work,

Paul Oliner
Coast Mountain Home Inspection (BC)

Thanks for all the information you imparted to Daren and James at last Friday's HomeGauge training class. They both came home excited about your software and all of your available support. They also learned very much from the class. They said it was a very diversified class and they got a lot of good information from both of you as instructors, and even from their fellow classmates, many of whom were existing HomeGauge users.

You're very welcome for the "Thanks" for our business. I feel we have made the correct choice in software for our inspection business and have been very pleased with all the help we've received from your company.

We look forward to a great working relationship with HomeGauge and a continued friendship with all of you as individuals.

Sincerely,
Terry Waggoner
Benchmark Residential Inspection Services

Thanks for the support yesterday. I don't know if you could tell it, but I was in panic mode. After I explained my problem you knew exactly how to fix my issue. This is typical of the support I have received by the staff at HomeGauge. From the first time I downloaded the software to test, I received the same support to questions and issues I thought I had. The friendly and courteous replies from the staff made my task of reporting so much easier. Even after I purchased the software the prompt support continued whenever I placed a call, which was for enhancements of my reports.

Last year I left my business during our slow period for what I thought would be 90 days to help with the Katrina disaster, but that lasted 7 months, in which time I let my subscription expire while I was out of town. Re-activation of HomeGauge services was as simple as a phone call.

I'm always looking for ways, or technology, to improve and speed the inspection activities where I can provide my client with the most comprehensive and thorough report. I feel that's what I would want my home inspector to do for me if this was my home they were inspecting. I've been using the handheld version since it came out, and you just don't realize how easy and fast it has become, not having to transpose notes to my tablet and search for photos to add to various categories. In the real estate business they say 'time is of the essence'. Using the handheld allows me to reduce the time getting the report uploaded and e-mailed to the client and realtor.

All of you at HomeGauge deserves a big Thank You.

Benny Stewart
http://www.stewarthomeinspections.com

First, let me start by saying that I have no doubt made the right decision on the inspection reporting system and the company behind it for my new home inspection business. I am a Kaplan/ITA graduate and have spent months researching and eventually finding what I consider to be the best company that offers the best support for the best inspection reporting system, period. HomeGauge is that company. I want to thank the all fine people that have displayed an unbelievable amount of patience with me and exhibited great knowledge of your products. A special "Thank you" to Patrick, Ron, Peter and Wayne.

Bob Jack - VT

"... I am happy to say, now three months into my business, that I made the right decision with HomeGauge. In fact, I can honestly say that what I thought I was purchasing from HomeGauge was reporting software. Little did I know that what I actually purchased was an entire system for success in the home inspection business. The software is only the beginning of what HomeGauge has provided to me.

During the last several months, I have found myself greatly enjoying the software and its ability to be customized to meet my specific needs. But, in addition, I now have a professional looking website, the ability to accept credit cards, an internet driven distribution system for my reports, and an entire network of home inspection professionals that are very willing to share ideas with me and other home inspectors. The list goes on and I continue to find new things daily that I can use to help grow my business.

Thanks again for exceeding my expectations and helping me establish a successful home inspection business."

Keith Hutcheson
Coastal Home Inspection Services

You guys have style. Here's some insight from my perspective. The reason I do business with you folks is because you make me want to. On top of your expertise, I appreciate the sincere care and support you have shown.
Dan Rogers - Virginia Beach , VA

You guys are awesome!! I used this new version on two inspections we had 'today'... I love it ... you're making my life easier! Thanks so much.
Pat Redmon - Reno, NV

Russ and all the folks at HomeGauge, I just want to say "Thanks" for having such a great product, you make me look good.
Joseph DeGiorgio - Cumming, GA
http://www.compasspropertyinspection.com

I think you folks are great.  My business is booming and it is in no small part to the fabulous reports I create and the ease with which I can offer them on the net.  Keep it up!  
Wendy Stanley - Portland, OR
http://www.portlandhomeinspector.com

I wanted to write a short note to inform you personally about the outstanding customer Service that HomeGauge has provided for All Islands Home Inspections. I have one of the largest and most professional Inspection businesses in Hawaii and have used other software packages over the years, but was so impressed after downloading your software that I bought it with only a two day trial. I have required many changes to customize several pages that fit the Asian community in Hawaii and have never called your customer service line and found it busy or put on hold. I am very satisfied with not only your software, but with the real value of people that know what they are doing. Thank you's to those professionals on your team that make my job easier to maintain our image as the very best Home Inspection service in Hawaii. 

With Aloha,
L.B. Woffinden - Honolulu, HI

Your HomeGauge team is doing an awesome job!  Congratulations on your company's growth!
Steve MacKenzie - Sevierville, TN

I use Russ Harrell and Arnie Bojak almost exclusively because of the quality of service that they provide. HomeGauge is one of the key examples of how professional they are, as your reports give greater detail on situations present in the home and better leverage on defect resolution. Thank you for a phenomenal tool for real estate agents and consumers alike!
Kale Wright
Keller Williams Realty Intown Atlanta

We've been checking out other Inspectors, their reports and their websites. Nothing comes close to HomeGauge...NOTHING!! We are amazed at what some Home Inspectors give their clients. And the websites.....very unprofessional. You've got your act together and we really appreciate it. Thanks again for your help.....you're the best (or as my kids would say.....'YOU DA MAN!!')
Stephen and Barbara Spurlock - Chandler, AZ

When I started with HomeGauge, it was the best investment that I made as a rookie home inspector. I now have a second inspector and a second copy of HomeGauge. Coincidence, maybe or maybe not.
Mike Everett - Southern Home Reports, Oxford, AL

We are very happy with HG and it has contributed to a massive growth in our inspections.
Larry David - Charleston, SC

"I have been wanting to let you guys at HG how happy I am with the products and support. It's everything I'd hoped for. Uploading reports is turning out to be a great thing for my clients and for me. And you've sure been there for me plenty of times on the support front. Keep up the good work and I sure hope that my competitors don't hear about you :-) "
Ken Zigler - Newhall, CA

Anyone that is afraid to make the leap for fear of not having adequate support should put this out of their mind. Not that he wants to do this everyday but, Russell has been on the phone with me at 11:00 PM trying to work out issues.

I will close with a straight forward thank you for your support and I look forward to a successful mutual relationship that we all will learn and profit from.
Michael Patton - Melbourne, KY

"One of the big selling points of your package is the ability to get answers from you. I checked out the Message Boards last night. They are a great resource. I've looked at most of the software packages available on the web over the last six months. You guys are by far the best. You made one change that I suggested before I became a customer. You can't beat that for support."
Randy Friar - Hartselle, AL

"I have just completed my first full week with the HomeGauge system. I wish this was available when I started my business. This has saved me so much time each day. I no longer waste time delivering reports to the agents office or waiting in line at the Post Office. I just email the reports all over the country and to each agent. I find myself looking for things to do each night. This is the time I use to spend filling out reports, invoices and summary pages. The best response I have seen is from the agents when the report is handed to them minutes after the home inspection is complete. They say " very impressive", "awesome", "professional looking report", and I have picked up 3 new agents this week from the use of this system. This is wonderful and I hope my competitors do not find out this type of system is out there. I wish to thank you and your staff for the time you have spent with me on the phone getting me up and running. I look forward to each day and can not wait to see the reaction of the agents once I hand them the report. I know the pay back will be quick and the agents will continue to jump on board. Thank you."
Michael Landry - Naples, FL.
View Mike's web page