Testimonials
Nice person, he explains everything to us and is very professional.
- E.T., August 2024
Good and step by step
- M.L., Chicopee MA, June 2024
Thank you so much for your professionalism and all of the tips and help you gave us. You were punctual, helpful, knowledgeable and most importantly available to answer questions prior to, during and after the inspection. You were patient and also honest and I really appreciate that as a first-time homebuyer.
- M.N., December 2019
Very detailed and has a positive attitude.
- V.T., June 2019
Felix was very thorough in his inspection and explained everything in detail at a level I could understand. I would highly recommend Felix.
- G.B., October 2018
Thanks Felix. The report was well done. Would use you again.
- T.G., October 2018
Very thorough and really had a lot of knowledge. I would 101% recommend Felix Santana from Matrix.
- B.G., July 2018
Felix was very thorough with his inspection, as A first time homebuyer he took his time to explain everything to me and my wife so we had a full understanding of everything he was talking about. I would highly recommend him for friends and family and will seek his opinion if I ever need another inspection in the future thank you Felix!!
- T.B., June 2018
Very informative, explained everything to me as the buyer and was extremely friendly. Thank you
- S.D., November 2017
Wonderful guy and knowledgeable! Took his time and explained fully any recommended repairs. Would call him again if ever needed.
- M.C., May 2017
This guy is awesome.I definitely recommend him for your inspection, (checks everything important in the house. It was great working with felix
- L.S., August 2016
What an inteligent person to work with! Two of our friends used Felix in the past and recomended him to us, and I'm so glad they did. Very professional and gave us an amazing insite on our perspective new home.
- H.P., April 2016
Very knowledgeable and would highly recommend him to other people. Very reasonable cost wise also.
- B.J., June 2015
Felix Santana was a great inspector.He was very thorough with his inspection. Sent me my report in a timely manner. I would call him again if I needed in the future. Thanks
- J.R., June 2015
I like the fact that you pay close attention to every detail of the house. It was a pleasure to have you inspect my home. With your report Im able to ask for repairs to be made. So the job should get done well. Thanks so much!
- N.R., June 2015
Thank you so much for your experience and expertise. I have zero knowledge of anything that has to do with a house and you explained everything to me in a clear and simple manner. Once I left the inspection, I understood all the mechanism of the home and what needed to be repaired. Thank you for the patience you had with me in having to explain things to me (the pipe situation) twice. I would highly recommend you to inspect a home. Again, Thank You so much!
- S.A., June 2015
Thank you so much for your experience and expertise. I have zero knowledge of anything that has to do with a house and you explained everything to me in a clear and simple manner. Once I left the inspection, I understood all the mechanism of the home and what needed to be repaired. Thank you for the patience you had with me in having to explain things to me (the pipe situation) twice. I would highly recommend you to inspect a home. Again, Thank You so much!
- S.A., June 2015
Very thorough and professional. Im about 8 years late in leaving feedback, but just found this in my email!
- J.R., May 2015
Mr. Felix Santana Sr. provided a thorough and informative inspection not just once in my family and my search for a home, but twice. Whether pointing out the smallest of opportunities or capturing the more significant deficiencies, Felix was top notch in his assessment of both homes he inspected. Felix also coordinated the Pest Inspection as well as water sampling & testing. I appreciate his time and knowledge as we have been in our new home for over three months and are very happy. I would recommend Felix time and time again. Thank you.
- J.M., January 2015
He was a pleasure working with. Very thorough and knowledgeable in his work. Prices are fair. Would recommend again.
- V.V., September 2013
Thank you for your honesty and all your help!!
- T.C., July 2013
Felix did a very thorough job and even requested access to parts of the condo that were not required of him to inspect to look out for my best interest. He gave me additional advice about home buying and it is clear that he wants the best for his customers beyond just the paycheck.
- K.T., April 2013
A pleasure to work with ! Thank you Felix, very informative.
- J.F., Wilbraham MA, April 2013
Thank you for making everything so clear and picture perfect.
- N.O., January 2013
This is 2nd time I've used his services. Felix is through in knowledge, and detail oriented in his work.
He explained as he inspected the house and make me understand the home better.
The report is very illustrative with many pictures which helps understand the report better.
-Amit Thakkar ( Longmeadow, MA)
- A.T., October 2012
Felix Is great. He is very friendly and Knowledgeable. I have and will continu to recomend Felix to friends and Family.
- T.C., Springfield MA, July 2012
Absolutely outstanding! Felix was very thorough and easy to work with. For every issue he identified he explained what the likely cause was and suggested options for repair. The realtor who referred him has also very impressed and will join me in highly recommending him to anyone without hesitation!
- K.C., July 2012
very good at helping the client understand the defects of the home and help recommend a fix.
- L.R., Springfield MA, July 2012
Mr. Santana is very profession and always ontime.
Thanks
- J.M., April 2012
muy buen trabajo
- E.R., Springfield MA, February 2012
Mr. Santana was polite puntual and very professsional
- H.L., January 2012
I appreciate the thorough inspection you conducted. You were very professional, and I would certainly recommend you to others. Thank you, Mary
- M.S., January 2012
I found him through a recommendation from a family member. He evaluated a home I was looking into purchasing. Though the home was beautiful, he found problems, both cosmetic and structural that were ultimately the deal breaker. Everyone agreed if it weren't for him there would have continued structural problems that neither the buyer or the seller would have known about. His work even had the selling agent asking for his credentials. "Felix"... not your average inspector
- J.D., August 2011
Thank you for inspecting our future home. I appreciate the honest and thorough work you did.
- R.W., Springfield MA, May 2011
very good inspector, and very detailed
- M.O., Springfield MA, May 2011
Felix did an excellent job, he was very candid about the problems with the house he inspected. I would definitely work with him again or recommend him to others.
- S.D., April 2011
He is a very knowlegeable and attentive to details home inspector. Very honest and explains things as he goes making the process an easy one to understand! This is the 3rd time we have used him and would definately recommend him. This is money well spend for your peace of mind!!! Alice & Francisco Torres
- F.T., Springfield MA, January 2011
Felix did a very thorough inspection. We are very satisfied with his work!
- N.R., January 2011
Felix, I really appreciate how much you helped us and taught us about our house along the way. You have a great eye and noticed many things I wouldn't have seen. It's obvious that you have a lot of knowledge & are in the right line of work. And on top of that you were very nice and made us laugh despite the stress of everything. Matt & I thank you very much!
- M.M., Ludlow MA, September 2010
Felix was very professional. He was extreamly through and answered all of my questions. Highly recommend.
- L.S., September 2010
Felix Santana conducted a very thorough inspection of the property. He was professional and courteous.
- K.O., Westfield MA, October 2009
Very professional and I have very good image of Mr. Santana, I'm First time homebuyer and is my first experience with a home-inspector. I feel good because I made the right decision in choosing Mr. Santana.
- E.C., Springfield MA, September 2009
I thought Felix Santana was extremely knowledgeable and thorough in his inspection. I found him to be very friendly and patient and willing to go above & beyond the call of duty when I had any questions. He was very friendly and easy to work with. I will definitely recommend him to anyone I know needing a home inspection.
- T.R., West Springfield MA, June 2009
